Terms of Service | PureClub

Draft — pending legal review. These Terms are a working draft and must be reviewed and approved by qualified legal counsel before they are relied upon. They do not yet constitute final legal advice or a binding agreement.

These Terms of Service ("Terms") govern access to and use of the PureClub platform — our websites, mobile apps and administrative interfaces (together, the "Platform" or "Service") — operated by PureClub ("PureClub", "we", "us" or "our"), a company based in Ireland. They form a binding agreement between PureClub and the club, academy or organisation that subscribes to the Platform (the "Club"), and they also apply to the Club's administrators, coaches, staff, volunteers, members, players and parents/guardians who access the Service (each an "Authorised User").

1. Definitions & the parties

"Club" means the organisation that registers for a PureClub subscription and is responsible for its account. "Authorised Users" are the individuals the Club permits to use the Service. "Member Data" is personal data about the Club's members that is processed through the Platform. For Member Data the Club is the data controller and PureClub acts as data processor on the Club's behalf (see section 10 and our Privacy Statement).

2. Acceptance of Terms

By creating an account, subscribing to, or otherwise accessing the Service, you agree to these Terms. If you accept on behalf of a Club, you represent that you are authorised to bind that Club. If you do not agree, you may not access the Service.

3. The Service & subscriptions

PureClub provides the Platform on a subscription basis. The features available to a Club depend on its subscription plan and any add-ons. We may improve, change or discontinue features from time to time; where a change materially reduces core functionality we will give reasonable notice. Subscriptions renew automatically for successive terms unless cancelled in line with section 5.

4. Fees & payment

The Club agrees to pay the subscription fees and any usage-based or add-on charges for its plan. Unless stated otherwise, fees are exclusive of VAT and other applicable taxes, which the Club is responsible for. Fees are billed in advance for each subscription term and are non-refundable except as required by law or as expressly set out in section 5. We may change fees on reasonable notice, effective from the next renewal.

5. Cancellation & refunds

A Club may cancel its subscription at any time; cancellation takes effect at the end of the current billing term and the Club is not charged for further terms. Except where required by law, subscription fees already paid are non-refundable.

Payments that members make to a Club through the Platform (for example memberships, course or camp fees, tickets, shop orders) are sales by the Club, not by PureClub. Refunds for those payments are at the Club's discretion and are issued from the Club's connected payment account. Members should direct refund and dispute requests to their Club. PureClub provides tooling to help Clubs process refunds but is not a party to those underlying transactions.

6. Payment processing (Stripe Connect)

Member payments are processed by our payment partner (Stripe) on accounts connected to each Club. By accepting payments through the Platform, the Club agrees to the applicable Stripe Connected Account Agreement and is responsible for providing accurate onboarding, tax and payout information. PureClub does not store full card details; card data is handled by the payment processor. PureClub may charge platform or processing fees as disclosed in the Club's plan. The Club is responsible for chargebacks, refunds and disputes arising from its own sales.

7. Club responsibilities

The Club is responsible for: (a) its account, its Authorised Users and their activity; (b) obtaining all necessary consents from members (and, for minors, their parents/guardians), including for processing of data, media and any special-category data such as medical information; (c) the accuracy and lawfulness of the data and content it uploads; (d) complying with safeguarding, child-protection and the rules of any relevant governing body; and (e) using the Service in compliance with applicable law. Communications relating to minors are routed to a verified parent/guardian where required.

8. Accounts & security

You must provide accurate account information and keep your credentials secure. You are responsible for activity under your account and must notify us promptly of any suspected unauthorised use. We may suspend accounts where necessary to protect the Service or other users.

9. Acceptable use & user content

You must not misuse the Service, including by uploading unlawful, infringing, abusive or harmful content, attempting to gain unauthorised access, interfering with its operation, or using it to send spam. You retain ownership of content you submit ("Content") and grant PureClub a worldwide, non-exclusive, royalty-free licence to host, store, reproduce and display that Content solely to provide and operate the Service. You are responsible for the Content you post and confirm you have the rights to share it. We may remove Content that breaches these Terms.

10. Data protection

Each party will comply with applicable data-protection law (including the GDPR and the Irish Data Protection Act 2018). For Member Data, the Club is the controller and PureClub is the processor, processing Member Data only on the Club's documented instructions and to provide the Service. A data-processing addendum (DPA) setting out these obligations, security measures and sub-processors forms part of these Terms. Our handling of personal data is described in our Privacy Statement.

11. Availability

We aim to keep the Service available and reliable but do not guarantee uninterrupted access. Maintenance, updates or factors outside our reasonable control may cause downtime. Any specific service-level commitments, if offered, will be set out in a separate service-level agreement.

12. Intellectual property

The Platform and its content (excluding user Content) — including software, design and trademarks — are owned by PureClub and its licensors and are protected by Irish, EU and international law. These Terms grant the Club a limited, non-exclusive, non-transferable right to use the Service during the subscription term. No other rights are granted.

13. Suspension & termination

Either party may terminate at the end of a subscription term. We may suspend or terminate access immediately if the Club materially breaches these Terms (including non-payment), or where necessary to comply with law or protect the Service or its users. On termination, the Club's right to use the Service ceases; we will make Member Data available for export for a reasonable period before deletion in line with our retention practices. Provisions that by their nature should survive termination (including fees accrued, IP, confidentiality, disclaimers, liability limits and indemnities) survive.

14. Warranties & disclaimer

Except as expressly stated and to the extent permitted by law, the Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including implied warranties of satisfactory quality, fitness for a particular purpose and non-infringement. Nothing in these Terms excludes liability that cannot be excluded by law.

15. Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special or consequential loss, or for loss of profits, revenue, data or goodwill. Subject to the foregoing, each party's total aggregate liability arising out of or in connection with these Terms is limited to the total fees paid by the Club to PureClub in the twelve (12) months before the event giving rise to the claim. Nothing limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be limited by law.

16. Indemnification

The Club agrees to indemnify and hold harmless PureClub and its officers, employees and agents from claims, losses and reasonable costs arising out of the Club's breach of these Terms, its Content, or its unlawful use of the Service, except to the extent caused by PureClub.

17. Governing law

These Terms are governed by the laws of the Republic of Ireland, and the courts of Ireland have exclusive jurisdiction, without regard to conflict-of-law rules. If any provision is held unenforceable, the remaining provisions remain in effect. A failure to enforce a right is not a waiver. These Terms (with the Privacy Statement and any DPA and order form) are the entire agreement between the parties regarding the Service.

18. Changes

We may update these Terms from time to time. For material changes we will give reasonable notice (for example by email or in-app). Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

19. Privacy & cookies

Our Privacy Statement and Cookie Policy form part of these Terms. Please read them before using the Service.

20. Contact

Questions about these Terms can be sent to support@pureclub.ie.